PRIVACY & COOKIES POLICY
Effective date: November 16, 2023
Exaddon AG ("us", "we", or "our") operates the www.exaddon.com and probes.exaddon.com websites (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.exaddon.com
DEFINITIONS
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on a User’s device.
Data Controller
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject
Data Subject is any living individual who is the subject of Personal Data.
User
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally, identifiable information may include, but is not limited to:
-
Email address
-
First name and last name
-
Phone number
-
Address, State, Province, ZIP/Postal code, City
-
Cookies and Usage Data
-
Other information as provided by a website user, e.g., when completing the contact form.
Ticking the "Join Exaddon Newsletter" checkbox on any of our web forms shows that you have opted in to receive communications from Exaddon.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by contacting us directly.
Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
-
Necessary Cookies. We use Necessary Cookies to operate our Service. The website cannot function properly without these cookies.
-
Preference Cookies. We use Preference Cookies to remember your preferences and various settings, such as preferred language.
-
Marketing Cookies. We use Marketing Cookies to track visitors across websites.
More information regarding our usage of cookies can be found further down in the "Cookies usage policy" section.
USE OF DATA
Exaddon AG uses the collected data for various purposes:
-
To provide and maintain our Service
-
To notify you about changes to our Service
-
To allow you to participate in interactive features of our Service when you choose to do so
-
To provide customer support
-
To gather analysis or valuable information so that we can improve our Service
-
To monitor the usage of our Service
-
To detect, prevent and address technical issues
-
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
RETENTION OF DATA
Exaddon AG will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
TRANSFER OF DATA
If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Switzerland and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Exaddon AG will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Business Transaction
If Exaddon AG is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Exaddon AG may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Personal Data
To comply with a legal obligation
To protect and defend the rights or property of Exaddon AG
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
SECURITY OF DATA
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
"DO NOT TRACK" SIGNALS
YOUR RIGHTS
To access and receive a copy of the Personal Data we hold about you
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
SERVICE PROVIDERS & DISTRIBUTORS
Specifically, Exaddon has ongoing agreements with specialist companies in various continents for the purposes of distributing and selling Exaddon Services. In the case of certain enquiries , e.g., a request for a quote from a website visitor, the visitor's details will be transferred to the relevant distribution company in their country in order to satisfy this request. The distribution company is required by our terms of agreement to use this Personal Data only to answer the request, and not for any other purpose.
Analytics
Google Analytics
Behavioral Marketing
Exaddon AG uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Individual user preferences can be accessed here (whilst logged in): https://www.linkedin.com/psettings/advertising
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
If you have any questions about this Privacy Policy, please contact us:
- By e-mail: [email protected]
- By visiting this page on our website: https://www.exaddon.com/contact
- By phone number: +41 44 520 45 45
CONTACT OUR EU REPRESENTATIVE
We have the following data protection representative pursuant to art. 27 GDPR in the European Economic Area (EEA) including the European Union (EU) and the Principality of Liechtenstein as an additional point of contact for supervisory authorities and data subject for requests in connection with the General Data Protection Regulation (GDPR):
VGS Datenschutzpartner UG
COOKIES POLICY
Effective Date: August 21, 2019
Exaddon AG ("us", "we", or "our") uses cookies on the website www.exaddon.com and probes.exaddon.com (the "Service"). By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
WHAT ARE COOKIES
HOW EXADDON AG USES COOKIES
To enable certain functions of the Service
To provide analytics
To store your preferences
Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
Preferences cookies. We may use preference cookies to remember information that changes the way the Service behaves or looks, such as the "remember me" functionality of a registered user or a user's language preference.
Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements.
We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.
THIRD-PARTY COOKIES
WHAT ARE YOUR CHOICES REGARDING COOKIES
For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
For any other web browser, please visit your web browser's official web pages.
WHERE CAN YOU FIND MORE INFORMATION ABOUT COOKIES
AllAboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/